01
Same-day outreach
Every patient you send us gets a real call the same day their script arrives. They never wonder where it is. We close the loop, not the patient.
Independent · Locally owned · Metairie, LA
A pharmacy that still works like one.
Severn is a small, independent pharmacy run by working pharmacists who are still behind the counter every shift. We greet patients by name, answer the phone on the second ring, and treat every prescription like it matters, because it does.
Visit us in person A real pharmacist answers
Plate 01The counter, 4:47pm
A note from the counter
Most pharmacies stopped having time for this.
We didn't.
Severn is small, independent, and run by working pharmacists who treat this place like a hospitality business in the deep New Orleans tradition of taking care of your people.
Every patient is greeted by name. Every doctor's office gets a real human as their point of contact. Every prescription is handled with the kind of care big chains stopped offering a decade ago. We're small on purpose: boutique by choice, not by accident. The boutique scale is the product. It's why we can be personal, fast, and concierge-grade.
The Severn team
Metairie, Louisiana
Plate 02Morning, before open
For doctor offices
Send your patients somewhere
they'll actually be cared for.
The Concierge Promise
Six things every partner office gets, every time. No portal logins. No phone trees. No "let me transfer you to someone in the back." Just a pharmacist who knows your practice.
02
No bounced-back calls
Your front desk stops fielding "where's my prescription?" calls. We already reached the patient. Your phones get quieter the week you start sending us patients.
03
Prior auths handled in-house
We collect missing clinical info, build the packet, and submit it ourselves. Your staff doesn't lose another hour to CoverMyMeds queues.
04
A single point of contact
When something matters, you talk to a pharmacist directly. Not a call center. Not a portal. A real person who knows your practice by name.
05
An experience that reflects on you
Your patients walk out of Severn feeling like you sent them somewhere thoughtful. That reflects on the practice. Quietly, consistently, every time.
06
Specialty coordination
Complex meds, follow-up regimens, adherence checks: we work directly with your office on the hand-off. You stay in the loop; you don't have to chase it.
Twelve minutes on the phone and your front desk gets its mornings back.
Talk to us about partnering
Services
What a boutique pharmacy can do that a chain can't bother to.
Six things we take seriously. The shorter list below is the rest of what we do, quietly, every day, for whoever needs it.
01 / Dispensing
Prescription dispensing
Same-day fills. Transfers from any chain in minutes. Never an automated maze.
02 / Med review
Medication management
We review every patient's full list, flag interactions, and call the prescriber when something doesn't add up.
03 / Consults
Health consultations
Free, unhurried conversations with a real pharmacist. Bring your bottles, your questions, your insurance card.
04 / Delivery
Pickup & delivery
Same-day pickup when you need it fast, or next-day local delivery to your door. No app. No surcharge surprises.
05 / Transfer
Prescription transfer
Move your scripts from any chain in a single phone call. We do the work, you don't lift a finger.
06 / Wellness
Wellness products
A small, curated shelf of products we actually believe in, not a wall of duplicates.
Also
Specialty coordination
Med synchronization
Compliance packaging
For patients
Switch your prescription in sixty seconds.
You don't have to call your current pharmacy. You don't have to print anything. You don't have to wait on hold. Tell us the name on the bottle, we take it from there.
i.
Call us or fill out the form below.
Have a recent bottle handy if you can, but a name and a date of birth is enough to get started.
ii.
We call your old pharmacy.
We get the full list, verify insurance, and check for anything that looks off.
iii.
You hear from us the same day.
Pick up in person or ask us to deliver. However you want it.
In their words
The reviews read like thank-you notes.
The best pharmacy! Everyone is polite and knowledgable and communication is always quick! They also offer next day delivery. So grateful my dermatologist recommended this pharmacy.
The transaction was completed in less than two minutes. A prescription that my regular pharmacy required an insurance co-pay of over $200 was filled by Severn Pharmacy with a zero co-pay. Thanks.
They were able to take care of a prescription written as the doctor prescribed where a big box pharmacy wanted me to contact my doctor to get a suitable generic. Thank you Severn Pharmacy for going the extra mile for me.
My dermatologist suggested that I get my meds filled here for my acne issue. Clean inside, friendly employees. Strictly a pharmacy, nothing more, nothing less.
Very polite. My doctor called in a prescription in the morning and within 20 minutes or less someone was calling me. They even offer overnight shipping.
Independent. Locally owned.
Same-day prescription transfers.
Direct partnerships with local practices.
HIPAA-compliant.
Visit & contact
Come by. Or send us a note.
Two ways to reach us. Patients on the left, partner offices on the right. Either way, you're talking to a real person, usually within the hour, always within the day.
Severn Pharmacy · 3200 Severn Ave · Directions →
Phone
Hours
Monday – Friday9:00a – 6:00pSaturdayClosedSundayClosed